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Records manager

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Summary of occupation

Records managers are responsible for the storage and maintenance of the records of an organisation's activities. Increasingly these records are stored in a digital format, though backups may still be kept on paper, film or CD. Records managers ensure that an organisation meets legal requirements to keep records of their activities for a certain amount of time, and make this information available under the Freedom of Information Act. They are also responsible for ensuring that records are disposed of responsibly and appropriately at the end of this period. Many records managers are also responsible for training other staff members in how to effectively use the records management system.

ANZSCO description: Designs, implements and administers record  systems and related information services, to support efficient  access, movement, updating, storage, retention and disposal of files  and other organisational records.
Alternative names: Knowledge Services Officer, Records Administrator, Records Officer
Specialisations: Freedom of Information Officer
Job prospects: Average
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Knowledge, skills and attributes

A records manager needs:

  • good planing and organisational skills
  • good communication skills
  • to be able to keep information confidential
  • the ability to work both independently and as part of a team
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Working conditions

Records managers in Western Australia usually work in government departments and larger organisations located in the Perth metropolitan region. They usually work in an office environment, though in some cases they may also have to travel to off-site storage locations. Records managers work regular office hours, and there are often opportunities to work part-time.

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Salary details

On average, archivists, curators and records managers can expect to earn between $1 250 and $1 499 per week ($65 000 and $77 999 per year), depending on the organisation they work for, and their level of experience. As a record manager develops their skills, their earning potential will generally increase. 

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Tools and technologies

With the increasing move to store records electronically archivists must be familiar with using computers to both create and navigate a database. Where hardcopy information is also stored, records managers may be required to climb ladders to reach high shelves. Records managers will have to use a consistent information management or catalogue system in order to record the location of stored material. These systems may be developed by the records manager themselves, or they may already exist within an organisation and will have to be learned by new employees.

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Education and training/entrance requirements

To become a records manager you usually need to complete a formal qualification in recordkeeping, information management, records management or a related area.

You can complete a traineeship. The records and information officer traineeship usually takes 12 months to complete.

You can also complete a degree majoring in corporate information management. Curtin University offers a three year Bachelor of Arts (Librarianship and Corporate Information Management).

Alternatively, you can undertake a degree in any discipline, followed by a postgraduate qualification in information services, records management and archives, or information management.

Contact the universities you are interested in for more information.

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Related apprenticeships

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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