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Office manager

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Summary of occupation

Office managers organise, and supervise the activities and resources of offices in all industry types. They control the management of administrative systems and oversee the activities of office personnel. They may supervise specific projects and the people working on them or ensure that particular processes are in place so that the office, and its business runs smoothly. They may manage people, physical resources, budgets, or other forms of information.

ANZSCO description: Organises and controls the functions and resources of an office such as administrative systems and office personnel.
Alternative names: Administration Manager, Manager, Practice Manager
Specialisations: Distribution Manager, Human Resources Manager, Marketing Manager, Policy and Planning Manager, Production Manager, Sales Manager
Job prospects: Average
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Knowledge, skills and attributes

Office managers need:

  • strong organisational skills
  • the ability to work well under pressure
  • computer skills
  • supervisory skills
  • good oral and written communication skills
  • the ability to keep information confidential
  • the ability to relate to people from a range of cultures
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Working conditions

As office managers work for many different organisation types, they may work anywhere throughout the state, from large office buildings in Perth's bustling CBD through to smaller offices in country towns. Their work is almost always indoors and may involve the use of computers or forms of information management like filing systems or databases. As offices are almost always group environments, office managers require the skills needed to work with a range of people from different backgrounds. Long hours may be required and/or travel may be required.

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Salary details

On average, office managers can expect to earn between $1 154 and $1 731 per week ($60 000 and $90 000 per year), depending on the organisation they work for, and their level of experience.

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Tools and technologies

Managers work in offices, and are therefore required to be familiar with computers, photocopiers, fax machines, telephone and messaging systems, and other generalised office equipment. They will also generally require experience with a range of software, including word processing software, data processing and spreadsheet software, and any other programs that may be relevant to their area of business.

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Education and training/entrance requirements

To become an office manager you usually need either significant prior experience, or a formal qualification in management, business, commerce or a related field.

The Certificate IV in Business, Diploma of Business and the Diploma of Management are offered at TAFE Colleges and registered training organisations throughout Western Australia.

You can also complete a traineeship . The manager (information services) traineeship usually takes 24 months to complete.

You can complete a business or commerce degree majoring in management at university.

All universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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Related links

Related videos

Administration manager Video Administration manager Occupation

Administration managers direct and coordinate the support services of a business such as record keeping, secretarial services, management of office supplies, and distribution of mail as well as telephony services.

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