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Facilities manager

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Summary of occupation

Facilities managers (specialist area of strata management) are responsible for managing and maintaining the effiscient operation of a building, thereby allowing occupants and tenants to carry out their core business. Facilities managers organise activities such as general maintenance and cleaning, manage building security and ensure that shared services, such as electricity and water supply, operate properly. They may also be involved in finding tenants for vacant offices, shops or other building spaces, and arranging for renovations and refurbishment of these spaces to meet new tenant requirements. Facilities managers may also be responsible for managing services such as parking and catering, as well as maintaining gardens and other outdoor areas on the property.

ANZSCO description: Organises, controls and coordinates the strategic and operational management of buildings and facilities in a public and private organisations to ensure the proper and efficient operation of all physical aspects of a facility, to create and sustain safe and productive environments for occupants.
Alternative names: Building Manager
Specialisations: Shopping Centre Manager, Sports Facility Manager
Job prospects: Good
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Knowledge, skills and attributes

A facilities manager needs:

  • excellent organisational skills
  • good communication skills
  • good interpersonal skills
  • the ability to solve problems and make decisions.
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Working conditions

Facilities managers look after a wide range of buildings, properties and other facilities throughout Western Australia. Some are responsible for several sites at once. Their work can be as diverse as managing a number of small shopping centres, each with only a few retailers and spread across several regional towns, to multi-storey office blocks in the heart of Perth. They generally have a high level of contact with people, including the facility's occupants, external contractors and, in some cases, members of the public. Many facilities managers work standard business hours, however, they may sometimes be required to work evenings and on weekends. In some cases, they may also be required to be on-call in case of emergencies.

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Salary details

On average, facilities managers can expect to earn between $1 558 and $2 500 per week ($81 000 and $130 000 per year), depending on the organisation they work for, and their level of experience. As a facilities manager develops their skills, their earning potential will generally increase.

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Tools and technologies

Facilities managers use a range of general office equipment including computers, photocopiers, fax machines and messaging services. They will generally need to be familiar with a range of computer software, such as programs for word processing and account keeping. They also use mobile phones and digital cameras. Those managing multiple sites will need a valid driver’s license and may be supplied with a company car, or have their vehicle costs subsidised by their employer.

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Education and training/entrance requirements

You may be able to work as a facilities manager without formal qualifications. However, most employers will require you to have several years’ experience in a related field, such as property management.

You may improve your employment prospects if you complete a formal qualification in facilities or property management, management or a related field.

The short course Property Management Registration is offered at both the Real Estate Institute of Western Australia and North Metropolitan TAFE. Entry to the course usually requires completion of year 12.

The Certificate IV in Property Services (Operations) is offered at TAFE Colleges and other registered training organisations throughout Western Australia.

You can also complete a traineeship. The property development officer traineeship usually takes 24 months to complete.

You can also complete a degree majoring in management or property development and valuation.

Most universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Related apprenticeships

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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Facilities managers (specialist area of strata management) are responsible for managing and maintaining the effiscient operation of a building, thereby allowing occupants and tenants to carry out their core business.

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