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Human resource manager

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Summary of occupation

Human resource managers manage and coordinate the recruitment, retention and general welfare of staff within an organisation. They support employees, monitor their performance and develop strategies to improve their motivation and effectiveness in the workplace.

Human resource managers may also develop company standards and policies that govern workplace practices. This may include policy around recruitment and termination processes, leave entitlements, professional development, and anti-discrimination principles. They may also be required to address staff concerns and assist with workplace conflicts and grievances.

ANZSCO description: Plans, organises, directs, controls and coordinates the human resource and workplace relations activities within an organisation.
Alternative names:
Job prospects: Good
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Knowledge, skills and attributes

A human resource manager needs:

  • excellent interpersonal skills
  • strong written and verbal communication skills
  • to have good attention to detail
  • good organisational skills with the ability to multitask
  • discretion and tact when dealing with personal information
  • up to date knowledge of human resource policy and workplace legislation.
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Working conditions

Human resource managers can work for a variety of different organisations across a large range of industries across the public and private sector. They usually work based in an office environment. Human resources managers usually work regular business hours, but may be required to work shift work, weekends and public holidays, depending on the industry they work in.

Depending on the size of their organisation they may also manage a team of human resources staff.

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Salary details

​On average, human resource managers can expect to earn around $2 414 per week ($125 528 per year), depending on the organisation they work for, and their level of experience. As a human resource manager develops their skills, their earning potential will generally increase.

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Tools and technologies

​Human resource managers spend a considerable amount of time interacting with various people either face to face or over the phone. They use computers to research and develop human resource policies, programs and reports. They use word processing software and database management systems to organise and store recruitment information, training information, and details about the personnel of an organisation.

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Education and training/entrance requirements

​To become a human resource manager you usually need to complete a formal qualification in human resources management.

The Diploma of Human Resources Management is offered at TAFE colleges and other registered training organisations throughout Western Australia.

You can also complete a traineeship. The human resources management traineeship usually takes 24 months to complete.

You can complete a degree majoring in human resource management, or business or commerce with a major in human resource management.

All universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Related apprenticeships

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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